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Service

The special thing about EXEL LOGISTICS is its scalability and adaptability.

Our flexible customization options ensure that our services can be seamlessly integrated into your existing processes. That way, we guarantee you the right support and maximize the benefits for your company, regardless of its size.

Our logistics service is a key part of the supply chain, ensuring that orders are processed correctly and efficiently.
This service extends from receipt of the customer’s order to delivery of the parcels to their front door.

We are happy to inform you in advance about:

Efficient warehouse management

An efficient warehouse management is crucial to success these days.
We store your goods properly in our warehouse near Teesdorf.

Order management

We take care of order processing directly and ensure that the right quantity of items reaches the desired end customer on time.

Order picking

Our team in the warehouse processes your order and pays attention to attractive packaging design and quality.

Shipping

We deliver directly to your customers’ homes. Orders received by 13:00 leave our premises the same day.

It is important to us to deliver orders as quickly as possible.

Returns

We check the returns for completeness, prepare the items for reshipment, pack the products and re-stock them.

Reporting

We take care of detailed evaluations and reports to provide you with a structured overview.

Our add-on services:

Call center and customer support

Our customer service ladies pick up the phone on your behalf to deal with your customers’ inquiries in a friendly and competent manner.

Working with the ERP system

Our seamless integration with leading ERP systems ensures smooth data transfer and optimizes your entire business processes.

Automated order management

Thanks to our automated order management system, we can process your order as quickly and efficiently as possible.

Accounting

You can also entrust your invoice management to our trained accountants. We will be happy to advise you.

Payment and cash back

We can process the payment transaction quickly and securely for you and, with the cash back function, offer your customers attractive refunds on every purchase.

Club support

We take care of your customers and club members with attention to detail. From standard processes to individual tasks.

Lettershop and direct mailing

We help you to reach your desired audience with your mailing. You specify:

  • What and who
  • What period
  • What is the message

And we will take care of the rest.

Promotion and sampling

We help you with the creation and shipping of your promotional materials. We take care of:

  • The right samples/prizes/vouchers at the right time for your customers
  • Storage option for the duration of the promotion
  • Documentation of the sampling/promotion process

We accompany your promotion from start to finish.

Contact us with your requests

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